Help & Support
Frequently Asked Questions
What does Cue-Go sell?
Cue-Go is a New Zealand retailer of professional lighting, audio, video and special-effects equipment for events, productions, venues, schools and AV installations — from stage lighting and PA systems to projection, effects, rigging, cabling and lighting-control consoles.
Which brands does Cue-Go stock?
We carry leading professional AV brands including ChamSys (including the MagicQ console range), Chauvet, Astera, Sennheiser and Resolume, alongside many others across lighting, audio, video and effects.
What types of equipment can I buy?
Our range covers stage and event lighting, professional audio and PA, video and projection, special effects (haze, smoke and atmospheric), rigging and infrastructure (truss, stands and hoists), cables and accessories, and lighting-control software and consoles such as ChamSys MagicQ.
Where is Cue-Go located?
Cue-Go operates from Palmerston North, Nelson, Christchurch and Dunedin, serving customers right across New Zealand.
How much does delivery cost?
Delivery is a flat $15 — one simple rate to anywhere in New Zealand, no matter the size of your order.
Does Cue-Go offer trade accounts?
Yes. Cue-Go offers trade accounts for schools and for hire companies, with streamlined ordering, trade terms and consolidated invoicing. Email [email protected] to apply.
Can schools buy from Cue-Go on account?
Yes — schools can set up a trade account for simple purchase-order buying and consolidated invoicing. Get in touch at [email protected].
Do you supply hire and production companies?
Yes. Hire and production companies can open a trade account to buy stock for their fleets at trade pricing. Contact [email protected] to get started.
Are prices GST inclusive?
Yes — every price on cue-go.co.nz includes 15% New Zealand GST.
How do I place an order or get a quote?
Browse the shop at cue-go.co.nz/shop, add products to your cart and check out, or request a quote — or email [email protected] and our team will help.
What payment options are available?
You can pay securely online at checkout. Approved trade-account customers (schools and hire companies) can also be invoiced on account.
Can Cue-Go help me choose the right gear?
Yes — our team offers expert product advice across lighting, audio, video and effects to help you pick the right equipment for your venue or production. Email [email protected].